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Built to deliver.
Proven in the hardest environments.

Six core capability areas. Senior-only engineers. CMMI Level 3 process discipline. Every engagement is scoped, documented, and delivered — the way primes and agencies need it done.

Legacy systems modernized. Cloud-native from day one.

Modernization & Cloud Engineering

We migrate and modernize legacy platforms into secure, scalable cloud-native architectures — AWS and Azure — using microservices, Infrastructure-as-Code, and DevSecOps pipelines with automated testing and security gates. Zero-downtime deployment is our baseline, not a stretch goal.

  • Deploy time reduced from 4 hrs → 15 mins
  • Infrastructure uptime improved to 99.98%
  • Infrastructure cost savings of ~22%
  • NAICS:

Cloud Infrastructure

We design and deploy secure, scalable cloud-native architectures on AWS and Azure — built to grow with your mission from day one.

Containerization

We package and orchestrate your workloads with container-based architectures, enabling consistent, portable deployments across any environment.

API Modernization

We decompose monolithic systems into modular, well-documented APIs — enabling teams to move independently and integrations to scale cleanly.

DevSecOps Pipelines

We automate your build, test, and release cycles with security gates embedded at every stage, so quality ships with every deployment.

Infrastructure as Code

We manage your entire infrastructure through version-controlled code, eliminating manual configuration and making environments reproducible and auditable.

Zero-Downtime Migration

We move your legacy platforms to modern stacks without disrupting live operations, using phased cutover strategies that protect continuity throughout.

ITSM, CMDB, and workflow — governed and integrated.

ServiceNow Platform Engineering

Platform Configuration

We build and tailor ServiceNow environments to match your workflows — configuring modules, roles, and data structures that reflect how your teams actually operate.

System Integration

We connect ServiceNow to your broader enterprise ecosystem — linking HR, finance, security, and operations tools into a single, coherent service layer.

API Connectivity

We expose and consume REST APIs to synchronize data across systems in real time, ensuring your ServiceNow instance is never an island.

Workflow Automation

We design and deploy automated workflows that eliminate manual handoffs, reduce ticket backlogs, and keep service delivery moving without human bottlenecks.

Custom Development

We extend the ServiceNow platform beyond out-of-the-box capabilities, building tailored scripts, logic, and UI components that fit your exact process requirements.

Asset & Config Management

We build and maintain your CMDB as a living, accurate record of infrastructure and relationships — giving operations teams the visibility they need to act with confidence.

With 20+ years of ServiceNow delivery, we go well beyond out-of-the-box configuration. We architect and implement ITSM, CMDB, custom application development, third-party integrations, and governance frameworks — embedded directly into your team with no ramp-up and no oversight required.

What we deliver:

  • ITSM and CMDB implementation and optimization
  • Custom app development on the Now Platform
  • Third-party system integrations
  • Architecture reviews, upgrade planning, and governance
  • NAICS:
APIs, microservices, and front-end — at enterprise scale.

Full-Stack Application Engineering

We engineer and sustain high-volume, production-grade applications across the full stack — from RESTful and GraphQL APIs to enterprise front-end delivery in Angular, React, and Vue. HIPAA-aligned architecture and security-first design are built in from day one, not bolted on at the end.

Impact we’ve delivered:

  • 50M+ telemetry events processed per day at sub-200ms latency (Apple)
  • 3× API throughput improvement at peak load
  • 8M+ monthly users supported at improved reliability (Verizon)
  • NAICS:

API Design

We design clean, well-documented APIs that serve as the backbone of your application — enabling flexible communication between services, teams, and third-party systems.

Data Layer Engineering

We design and implement the data models, queries, and integration patterns that power your application — ensuring information flows accurately and efficiently across every layer.

Backend Engineering

We build robust, scalable server-side systems using modern frameworks and languages — designed for performance, maintainability, and long-term reliability.

Frontend Development

We craft responsive, accessible user interfaces that work seamlessly across devices — translating complex workflows into experiences that feel intuitive from the first click.

Microservices Architecture

We decompose complex applications into independent, deployable services — so teams can build, scale, and iterate on individual components without touching the whole system.

End-to-End Delivery

We take ownership across the full stack — from database to UI — delivering complete, production-ready features rather than handing off between siloed specialisms.

Section 508 compliant. From audit to prod.

UX/UI & Accessibility Engineering

User Experience Design

We research, map, and design digital experiences around how real people work — reducing friction, improving task completion, and building interfaces that earn trust over time.

Design Systems

We build and maintain shared design languages that keep products visually consistent and dev efficient — one source of truth from first sketch to final component.

Component Development

We engineer reusable, accessible UI components that bridge design and code — built to snap into any modern frontend framework without compromising on quality or compliance.

Accessible Design

We design to meet and exceed federal accessibility standards from the start — not as an afterthought — ensuring every user, regardless of ability, can navigate and act with confidence.

Prototyping & Validation

We translate requirements into interactive prototypes early in the process — testing assumptions with real users before a single line of production code is written.

Compliance & Audit

We assess existing products against Section 508 and WCAG 2.1 AA standards, identify gaps, and deliver a clear remediation roadmap that reduces legal risk and broadens your user base.

We design, build, and remediate user interfaces to Section 508 and WCAG 2.1 AA standards — a non-negotiable baseline for federal-facing digital services. Our work spans design systems, component libraries, accessibility audits, and full remediation — improving usability for every user, on every device.

Impact we’ve delivered:

  • Accessibility compliance improved from ~62% → ~98% (Express Scripts)
  • User task completion time reduced by ~45%
  • Customer satisfaction scores improved by ~12 points
  • NAICS:
Content architecture that scales across sites, languages, and missions.

CMS Modernization

We modernize and migrate content management platforms — Magnolia, AEM, WordPress, and headless CMS architectures — with a focus on content governance, multi-site management, and API-driven delivery at enterprise scale. Whether you’re consolidating a fragmented web presence or rebuilding from the ground up, we’ve done it at size.

What we deliver:

  • Platform migration and modernization
  • Content architecture design and governance frameworks
  • Multi-site, multi-language ecosystem management
  • Headless CMS and API-driven content delivery
  • NAICS:

Platform Migration

We move your content from legacy systems to modern, maintainable platforms — preserving what matters, retiring what doesn't, and reducing the technical debt that slows your team down.

Content Modeling

We design structured, reusable content models that bring order to complex information architectures — making it easier for editors to publish and for developers to build on top of.

API-Driven Delivery

We expose your content through clean, well-documented APIs — enabling any frontend, application, or third-party system to consume and display it in real time.

Headless Architecture

We decouple your content layer from your presentation layer — freeing editors to manage content once and deliver it consistently across web, mobile, and emerging channels.

Editorial Experience

We configure and extend CMS platforms to match the way your content teams actually work — reducing training burden and giving editors the tools to publish with confidence and speed.

Governance & Workflow

We implement content approval workflows, role-based permissions, and publishing controls that keep your digital presence accurate, consistent, and compliant at scale.

Pipelines, dashboards, and BI — automated and audit-ready.

Data Engineering & Analytics

Data Engineering

We design and build the pipelines, transformations, and storage layers that move raw data from source to insight — reliably, repeatably, and at the scale your mission demands.

Analytics & Reporting

We deliver clear, actionable reporting across the tools your teams already use — turning scattered data into dashboards and reports that drive decisions at every level of the organization.

Data Governance

We establish the standards, ownership models, and quality controls that make your data trustworthy — so analysts spend less time questioning numbers and more time acting on them.

Cloud Data Platforms

We architect modern data infrastructure on cloud-native services — replacing brittle on-premise warehouses with scalable, cost-efficient platforms built for today's data volumes.

Legacy BI Modernization

We migrate aging reporting environments to modern analytics platforms — preserving the institutional knowledge embedded in existing reports while unlocking capabilities your current tools can't offer.

Self-Service Analytics

We build analytics environments that put insight directly in the hands of business users — reducing dependence on technical teams for every report and empowering faster, more confident decisions.

We build and modernize data infrastructure — from Python and Spark pipelines on AWS to full BI platform migrations across SAP BusinessObjects, Tableau, and Power BI. Federal reporting automation, self-service analytics, dynamic security management, and governance are core to every engagement — not afterthoughts.

Impact we’ve delivered:

  • Data processing time reduced by ~80% (PIMCO)
  • Near real-time portfolio risk dashboards enabled
  • Automated data validation eliminating manual reporting cycles
  • NAICS:
Every capability area is delivered under CMMI Level 3 process governance — stable scope, predictable timelines, and documentation that passes any QA or compliance review.

CMMI Level 3 · ISO 9001 · WCAG 2.1 AA / Section 508 · HIPAA-Aligned Architecture · Audit-Ready Documentation · GSA MAS 54151S

The same rigor federal programs demand —
proven in regulated commercial environments.

Our engineers have shipped in OCC and CFPB-regulated lending environments, high-availability consumer platforms serving 8M+ monthly users, and financial analytics infrastructure under institutional compliance scrutiny. The compliance posture, documentation standards, and delivery discipline we bring to every engagement aren’t new — they’re how we’ve always worked.

  • 99.98% Uptime achieved (Freddie Mac)
  • 55% Throughput improvement (Freddie Mac)
  • 50M+ Telemetry events/day (Apple)
  • 80% Data processing time reduction (PIMCO)
  • 98% Accessibility compliance achieved (Express Scripts)

Ready To Team?

Tell us about your pursuit. We’ll tell you exactly how Sapot fits.

Call Us

+1 (517) 798 - 6702

Email Us

brandon@sapotsystems.com

Open Hours

Mon - Fri: 8.00 am. - 6.00 pm.